Refund & Returns Policy

Last updated: 14 May 2026

Tijara is a digital subscription service. This policy explains when refunds are available, how to request one, and the timeline for processing.

1. 14-Day Money-Back Guarantee

If you upgrade to a paid plan and are not satisfied, you may request a full refund within 14 days of the original purchase date. After 14 days, the payment is non-refundable.

2. Annual Plan Refunds

For annual plans, after the 14-day window we will pro-rate any remaining unused months only if the cancellation is due to a verified service outage or breach of contract by us. Otherwise the plan is non-refundable but you keep access until the end of the paid period.

3. Monthly Plan Refunds

Monthly plans are non-refundable after the 14-day window. Cancelling stops future renewals; access continues until the end of the current month.

4. Non-Refundable Items

Renewals after the first 14 days.
Plans cancelled or downgraded after the 14-day window.
Plans terminated for breach of our Terms of Service.
Add-ons, extra users, or one-time services already consumed.

5. How to Request a Refund

Email support@tijara.cc from the email address registered on your Tijara account. Include:

Your account email.
Transaction reference / receipt.
Reason for the refund (optional, but helps us improve).

6. Processing Time

Approved refunds are issued to the original payment method within 7 to 10 business days. Banks may take additional time to reflect the refund on your statement.

7. Contact

Questions about this policy? Email support@tijara.cc or visit our contact page.